As highly-trained professionals serving a discerning market, we are willing to guarantee our work in line with the highest standards of professionalism.
There are only two conditions we require our clients to comply with in order to maintain the validity of their lifetime guarantee.
No other jeweler should be allowed to adjust, alter or otherwise work on any of our pieces. This is because the techniques and skills used to craft your jewelry are advanced, and in the case of mokume gane pieces, unique. We cannot continue to guarantee work that has been interfered with by a jeweler whose work falls outside our spectrum of quality control.
In addition, we cannot guarantee pieces that have been subjected to excessively rough handling. Although our jewelry is of the highest quality, even the sturdiest materials are subject to damage if abused. Remember to remove rings and jewelry if they may be subjected to exposure to harsh chemicals or high-force mechanical impact. Feel free to request care guidelines from our studio.
Our guarantee is designed to allow clients to purchase our jewelry with confidence, enjoying their unique pieces for a lifetime. At Jaume Labro, quality is non-negotiable.