Delivery and Return Policy for Designer Jewelry
Delivery and Return policy for designer jewelry from Jaume Labro. This website is operated by Jaume Labro. Our Registered Office address is 319 Horiuchi, Hayama-machi, Miura-gun, Kanagawa-Ken, 240-0112, JAPAN. The Terms and Conditions pertain to the use and the ordering of goods from the Jaume Labro website. If you do not agree with these Terms and Conditions, please do not order from nor enter the website. From time to time, the Terms and Conditions may undergo an update. Upon every visit to the Jaume Labro website, Terms and Conditions should be read to ensure that you are in agreement with any new modifications.
THE CONTRACT BETWEEN YOU AND JAUME LABRO:
PRICING AND DELIVERY:
Prices for goods listed on the website are as stated. For the convenience of international buyers, all prices are listed in USA Dollar (USD), Euro (EUR), Great Britain Pound (GBR), Japanese Yen (JPY), China Yuan/Renminbi (CNY) and Australian Dollar (AUD), therefore you will be billed in any of those currencies. If your currency is not covered by this range, you will be billed in US dollars. When you purchase from outside of Japan, currency fluctuations, as well as credit card charges, may create a difference in the final amount billed to your credit card. Delivery charges are as stated on our website. Please note that there will be some locations that we will not be able to deliver to. Jaume Labro will not be responsible for any actions of local customs authorities. You will be responsible for all payments incurred through duties and any taxes. Your purchases will be delivered to the address given at the time of placing your order. It is your responsibility to ensure that the shipping information given is correct and accurate. Once your purchase has arrived, there must be a person at the delivery location to both sign for and take custody of your purchase from the assigned delivery service.
OUT OF STOCK JEWELS AND ADVANCED PURCHASES:
CHECKING YOUR ORDER:
CONTRACT CANCELLATION RIGHTS – RETURNS:
Cancellation of your order must be made within 30 business days from date of order. You are not required to give a reason for your cancellation nor will there be a penalty. In the event that your order is in the dispatch process, you can contact us via [email protected] or by telephone at +81 (0) 80 3835 7123. However, it may not be possible to stop an order from being dispatched.
- A. You not having worn or damaged the goods.
- B. You not removing any security tags from the goods.
- C. You calling or emailing Jaume Labro within 30 working days after you received the goods and receiving a Returns Authorization number (RA) from us. The goods must be returned to us within 10 days of your receiving your RA number. You must do the following:
- Goods and packaging must be in their original condition.
- Must be securely wrapped.
- Include our delivery slip.
- Use our agreed delivery partner.
CANCELLATION BY JAUME LABRO:
- There is insufficient stock to deliver your purchased item(s).
- Delivery in your area is unavailable.
- An item(s) that you have ordered was incorrectly priced.
DELIVERY AND RETURN POLICY FOR DESIGNER JEWELRY FINAL THOUGHTS BY JAUME LABRO:
If for any reason your order is canceled by Jaume Labro, you will be notified by email and/or telephone call. Your account will be credited any monies that may have been deducted. This will occur as soon as possible or within 30 days of your order. Liability to you or a third party will not be assumed, and no compensation whatsoever will be paid due to the cancellation of your order. If you need further information, please don’t hesitate to contact us here.