As highly-trained professionals serving a discerning market, we are willing to guarantee our work in line with the highest standards of professionalism.
* Your stones can be guaranteed as being the of the quality you requested through the provision of a full report from the Gemological Institute of America (GIA). The GIA is the most respected gemological laboratory in the world today.
* Because we would never outsource work with which we have been entrusted, we are able to provide a full lifetime guarantee of our craftsmanship and quality provided certain conditions are adhered to. A lifetime guarantee certificate is issued with all our jewelry items.
TERMS AND CONDITIONS OF THE LIFETIME GUARANTEE:
There are only two conditions we require our clients to comply with in order to maintain the validity of their lifetime guarantee.
No other jeweler should be allowed to adjust, alter or otherwise work on any of our pieces. This is because the techniques and skills used to craft your jewelry are advanced, and in the case of mokume gane pieces, unique. We cannot continue to guarantee work that has been interfered with by a jeweler whose work falls outside our spectrum of quality control.
In addition, we cannot guarantee pieces that have been subjected to excessively rough handling. Although our jewelry is of the highest quality, even the sturdiest materials are subject to damage if abused. Remember to remove rings and jewelry if they may be subjected to exposure to harsh chemicals or high-force mechanical impact. Feel free to request care guidelines from our studio.
PURCHASE WITH CONFIDENCE. ENJOY BEAUTY FOR A LIFETIME
Our guarantee is designed to allow clients to purchase our jewelry with confidence, enjoying their unique pieces for a lifetime. At Jaume Labro, quality is non-negotiable.
For any further information about our lifetime guarantee, don’t hesitate to contact us and we will be glad to assist you in detail.